Start, Transfer or Stop Your Services Online

Moving made easy. Schedule your move online or with our mobile app. it's convenient and takes a few minutes.
No calls, no waiting times, no fuss.

Start Service icon


Start service at a new address.

New to SDG&E?

Welcome, Get Started

Existing customer? Use My Account

Start Service
Not registered? Continue as guest


Transfer service from your existing
address to a new one.

Transfer Service


Stop service at your existing address

Stop Service
Not registered? Continue as guest

QR Code Mobile App
Download iOS
Download Android

Using the Mobile App?

Schedule your move in a few taps. After logging in,

  • Tap the More tab
  • Next, tap Services
  • Make a selection to Start, Stop or Transfer Service

View or Update Service Requests Online

Plans change? Need look up your service request date? Use the Service Request Tracker to manage your requests.

  • Log into My Account's Service Request Tracker
  • If you have multiple accounts, select the appropriate account.

Service Request Tracker

More online services to make your move easy…

Letter of Credit History Icon

Letter of Credit History

If you are moving or transferring service, you may need  a letter of credit history to establish service in your new community.

Letter of Residency Icon

Letter of Residency

If you are moving or transferring service, you may need a letter of residency for school verification or other purposes.

Need help with other services Icon

Need help with other services?

We've teamed up with Allconnect® to offer a free and convenient service that lets you compare and select service providers for phone, internet and TV at your new home.